Book Appointment (704) 333-3399

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Appointment Request Form

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Office Information

Our Address

112 South Tryon Street
Charlotte, NC 28202
United States

Call Us

(704) 333-3399

For a true dental emergency after hours, please call and follow the prompts for urgent assistance.

Office Hours

  • Monday - Thursday: 8:00 AM - 5:00 PM
  • Friday: 8:00 AM - 2:00 PM
  • Saturday: Closed
  • Sunday: Closed

Common Questions

Booking FAQs

How quickly will you confirm my requested appointment?

Our scheduling coordinator reviews every appointment request during regular office hours and typically responds within 24 hours, often much sooner. We'll call or email you to confirm the exact date and time, and to answer any preliminary questions you may have before your visit.

Do you accept my dental insurance?

We work with a wide range of PPO dental insurance plans and are happy to verify your benefits ahead of your visit once you provide your insurance information. Visit our Insurance page for a full list of accepted providers, or simply note your carrier in the form above and our team will confirm your coverage before your appointment.

Can I request a same-day or urgent appointment?

Yes. If you're experiencing tooth pain, a broken restoration, or another urgent dental concern, please call us directly at (704) 333-3399 rather than submitting the online form, as our team can prioritize same-day openings much faster over the phone.

What is your cancellation or rescheduling policy?

We kindly ask for at least 24 hours' notice if you need to reschedule or cancel your appointment so we can offer that time to another patient. You can make changes by calling our office directly; our team is always happy to help find an alternate time that works better for you.

I'm a new patient - what should I expect at my first visit?

New patients can expect a warm welcome, a review of your dental and medical history, a comprehensive exam, and any necessary digital X-rays. We take time to listen to your goals and concerns before recommending a personalized treatment plan - there's never pressure to commit to anything on your first visit.

Is the appointment request form a guaranteed booking?

The online form is a request, not an automatic confirmation. Once submitted, our team checks availability against your preferred date and time and follows up promptly to lock in the appointment. If your preferred slot isn't available, we'll offer the closest alternative options.